A recovery engagement for a multi-location wound care group — over $2.1 million pulled back from claims other billers had written off: $1.66M in aged A/R and a further $462K in Medicare Advantage.
A multi-location wound care group was carrying significant aging accounts receivable, with mounting evidence that payers were underpaying high-dollar claims, recouping dollars that had already been earned, denying valid Medicare Advantage claims, and paying below contracted rates in breach of their agreements. Much of it sat in the category most billing companies treat as a lost cause — too old, too complex, too much effort to chase.
For a wound care practice, that's exactly where the money is: skin-substitute and Q-code claims where small coding and contract details translate into large dollars.
Velocity ran a targeted AR recovery project against the work queue — separating recoverable dollars from true write-offs, pinpointing underpaid high-dollar claims against contracted rates, identifying improper recoupments and offsets the payers had taken, pursuing Medicare Advantage appeal disputes, and challenging payments made in breach of contracted terms.
Each recoverable item was pursued with the contractual and clinical backing to make it stick — without disrupting the practice's day-to-day billing operations.
In sixteen weeks, Velocity recovered $1,665,332.11 in aged A/R — underpayments, reversed recoupments, and contract-breach recoveries — plus a further $462K in Medicare Advantage. Over $2.1 million in revenue the practice had already earned and very nearly lost for good.
Client identity withheld for confidentiality. Figures reflect a single recovery engagement and are not a guarantee of future results.
A multi-specialty practice buried under a claims backlog — clean claims out the door in thirty days, and cash in the practice's hands within five weeks.
A multi-specialty practice had fallen behind on billing, with thousands of claims stacked up unsubmitted. Every day a claim sits is a day closer to a timely-filing denial — a backlog isn't just delayed cash, it's earned revenue quietly aging toward zero.
Velocity took the backlog head-on — scrubbing, correcting, and submitting more than three thousand claims as clean, first-pass submissions inside a single month, without trading accuracy for speed.
Over 3,000 clean claims cleared the backlog in thirty days, with payments landing in the practice's account within five weeks — turning a stalled, aging pile of claims into recovered, collectable revenue.
Client identity withheld for confidentiality. Figures reflect a single engagement and are not a guarantee of future results.
In the healthcare revenue cycle space, Anita Senters and Shandee Robinson are simply the best in the business. With Velocity RCM, they've built exactly what most billing companies can't — clean A/R, and revenue recovered that everyone else had already written off. If you want a partner who actually moves the needle on your bottom line, Anita and Shandee are exactly who you want in your corner.
Josh RobinsonChief Financial Officer · Exit 156
Send us your AR aging and a sample of recent denials. We'll show you what's recoverable — before you owe us a dollar.
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